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Shipping Policy

Thank you for choosing Léoniea. This Shipping Policy outlines important information regarding the shipping of your orders. Please read this policy carefully to understand how we handle shipping and delivery.

  1. Order Processing Time:

    • After placing an order, please allow for order processing time. This includes order verification, payment processing, and packaging. The processing time may vary depending on the specific product and its availability.

  2. Shipping Methods:

    • We offer various shipping methods to accommodate different delivery needs. The available shipping methods will be displayed during the checkout process. Please select the method that best suits your requirements.

  3. Shipping Costs:

    • Shipping costs are determined based on factors such as the destination, shipping method, package weight, and dimensions. The applicable shipping charges will be displayed during the checkout process before you confirm your order.

  4. Delivery Time:

    • The estimated delivery time is provided for each shipping method during the checkout process. Please note that the estimated delivery time is an approximation and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.

  5. Order Tracking:

    • Once your order has been shipped, we will provide you with a tracking number or link. You can use this information to track the status of your shipment through the designated shipping carrier's website.

  6. International Shipping:

    • We offer international shipping to select destinations. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

  7. Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.

  8. Shipment Delays or Issues:

    • While we make every effort to ensure timely and hassle-free delivery, unforeseen circumstances or events beyond our control may cause shipping delays or issues. If you encounter any problems with your shipment, please contact our customer support team for assistance.

  9. Split Shipments:

    • In some cases, your order may be shipped in multiple packages or from different locations. If your order is split into multiple shipments, you will receive separate tracking information for each package.

  10. Shipping Restrictions:

  • Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. It is your responsibility to ensure that the ordered products comply with any applicable restrictions or regulations in your location.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team. We are here to help and ensure your shopping experience with Léoniea is enjoyable and convenient.