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Terms & Conditions

Please read these terms and conditions carefully before using Léoniea's services. By placing an order or accessing our website, you acknowledge and agree to be bound by these terms and conditions.

  1. Order Placement: By placing an order with Léoniea, you agree to provide accurate and complete information for processing and delivery purposes.

  2. Pricing and Payment: All prices listed on the Léoniea website are in the applicable currency and are subject to change without prior notice. Payment is required at the time of order placement, and we accept the specified payment methods as indicated during checkout.

  3. Order Confirmation: Upon successful order placement, you will receive an order confirmation from Léoniea via email or SMS. This confirmation serves as proof of your purchase and contains important details such as order items, total cost, and delivery or pickup instructions.

  4. Order Fulfillment: We strive to fulfill orders promptly and within the indicated timeframe. However, unforeseen circumstances may arise that could lead to delays or cancellations. In such cases, we will make our best efforts to notify you and provide suitable alternatives or a refund when applicable.

  5. Delivery and Pickup: Léoniea offers both delivery and pickup options. Delivery times may vary depending on your location and available shipping methods. For pickup orders, please follow the provided instructions, including designated pickup hours and any specific requirements.

  6. Returns and Refunds: If you encounter any issues with your order, please contact Léoniea's customer support team within a reasonable time frame. We will assess the situation and, if deemed necessary, provide a suitable resolution, such as a replacement, refund, or store credit.

  7. Intellectual Property: All content, including but not limited to text, images, logos, and trademarks, on the Léoniea website and related materials are protected by applicable intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.

  8. Privacy and Data Protection: We value your privacy and handle your personal information in accordance with Léoniea's privacy policy. By using our services, you consent to the collection, use, and storage of your data as described in the privacy policy.